Customer care

Contact Alessia

A question about a piece or an order? Tell us what you need help with.

Customer Care

For an order enquiry, include your order number and the email used at checkout. For a product question, include the style name or a link to the piece.

Returns

To start a return, let us know which item you would like to send back. We will provide authorization and the correct return address.

Something arrived damaged?

Include clear photographs of the item and packaging, along with your order number, so we can review the issue.

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Write to us

Use this form for questions about a piece or an order.