Customer care
Contact Alessia
A question about a piece or an order? Tell us what you need help with.
Customer Care
For an order enquiry, include your order number and the email used at checkout. For a product question, include the style name or a link to the piece.
Returns
To start a return, let us know which item you would like to send back. We will provide authorization and the correct return address.
Something arrived damaged?
Include clear photographs of the item and packaging, along with your order number, so we can review the issue.
A few useful answers.Browse FAQs
